Low Country Harley-Davidson® Customer Testimonials
SUBMIT TESTIMONIAL
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Just bought my first Harley, and for that matter first vehicle of any kind. 2011 Nightster. Absolutely beautiful bike and a shame it's apparently been discontinued. But more importantly, I just wanted to rave about my experience. Mark, my sales person, made everything super relaxed and easy. He is phenomenal at his job. He honestly made me feel like I'd just won the lottery ad at the same time, like I earned every penny of it. I could not be happier with him and everyone else at Low Countey Harley Davidson on Dorchester road was so extremely friendly. The timing was great, too because it fell just days before the first men's boot camp night. Learned a lot and had a lot of fun, too. Thank you to Mark and the whole staff!
By: Zach Lowe |
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I'm another satisfied customer. Tom, the "Evil Twin" took good care of me when trading my bike for a brand new Street Glide. I came in wanting a 2012 I saw online but discovered it was sold. No problem, they hooked me up with a 2013 for the same price. Tom took the time to make sure I got all the extras I wanted. They even threw in a helmet for my wife. I can't say enough about the good folks at LCHD. I'm sure I'll be ringing the bell again the future. You've got a customer for life.
By: Rob Evans |
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I moved to SC approximately 7 years ago with my wife and children. I have made many purchases over the years in reference to motorcycles, cars, trucks, and homes. I recently purchased a 2013 HD Road Glide from Kareeem in sales. I dealt with Willie, Mike, Tommy, Matt, Freddie, Kareem and a few others. Your entire family made me feel very welcome at your establishment and that was very comforting. Of the many purchases that I have made over the years I would have to say, without a doubt, that dealing with low counrty harley has been the most memorable experience of my life and look forward to many years of conducting business with your establishment and staff. Thank you for creating such a welcoming environment and making my purchase such a memorable experience. My hat goes off to your entire establishment. P.S. I really enjoyed the bell ringing and all of the fun things that followed during the poker run when I made my purchase. I was given some free items with my purchase and was welcomed into the family by your entire staff and I wish I could remember all of their names. So please take a moment to thank all of your staff for me, they were all part of my experience that I had with Low Country Harley Davidson. Have a pleasant day to all of you. P.S.S. You can't kick the smile from my face every time I think of, see and ride my 2013 HD Road Glide (whether it is in my garage and under my control while riding). Thank you for taking the time to review this comment. Ride often and love life. Respectfully, Clifford A. Doroski By: Clifford Doroski |
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Mark, I just have to say..what a pleasure it was dealing with you and Mike and everyone at Low Country Harley-Davidson. Over the years I have made many large purchases and this is by far the most fun I have ever had. I love the bike, the service and the attention I have received at the dealership as it was extraordinary. The soft tail slim is not only a wonderful machine living up to the HD tradition and reputation, it is a work of art. It is the definition of quality and performance. It is going to be riden often, babied and pampered and you guys have a fan for life. Thank you very much for everything. Barry By: Barry Schafer |
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Had a wonderful experience with the "EVIL TWIN"! He was AWESOME on my recent purchase of my 2000 Heritage Softail Springer! I fell in love with the bike at the spring rally at Myrtle Beach and ended up working with Evil and the Low Country crew for a couple of weeks before heading all the way to Charleston, SC to pick up my "baby". (Which was a FIVE HOUR drive for me.) Props to all of the staff at Low Country, especially to Tom Faulkner. He is very knowledgeable and he makes sure his customers are happy!! :-) All the crew at Low Country rock!! Oh, and please tell the "Good Twin" I said hello!! Love me some Low Country Harley Davidson!!!!!
By: Stephanie Cox |
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I bought my first Harley from Low Country. Lance my sales rep was great along with the rest of the staff. I was out the door with my 2012 Fatboy Lo with in a hour. I have bought parts and accessories from the parts store there and have never had any problems at all.
By: Kenneth Traw |
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I was recently in the dealership from NC. I spoked the sales men Mr. K he was very professional and very knowledgable. Im not it in the market to bye at the time but I wish there was more salesman like him in my local store! I really appreciated his time.. When I'm ready to bye I will DEFINITLY come to Mr. K!!
-Anonymous |
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Best dealership in south Carolina , I had some issues with my bike and low country HD took care of all the problems , Service , sales and parts where the best i have dealt with in any business in a long time , If all businesses treated people like Low country Harley , People would look forward to getting warranty or service work done , The sales staff made me feel like family , while i waited , Kareem and Tom in sales , Ken , L And Fletch In service treated me like we knew each other for years Thanks to everyone and You have made a new costumer for life I will gladly travel the 112 miles to do business with you guys in the future Hats off To low country Harley , Thanks Dave By: david stressman |
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When I traded my BMW last year,sales rep.DENNIS was veary professional ,as all the employees at LCH.AND Financing helped me, best possible way to get out of a bad situation of very ,very bad service.I ride all year round ,30k + miles a year.and LCH HAS NOT LET ME DOWN SERVICE IS EVERYTHING.I am sure glad service explaned RIDER REWARD PROGRAM IT PAYED OFF. THANKS AND ALSO TO SERVICE TECHS.JERAMY HAS BIN A BLESSING. HE is a asset to LCH hope he remains there.HE HAS GONE THE EXTRA MILE , SO HAS EVERY BODY ELSE I HAVE COME IN CNTACT WITH . THANKS DEAN SILVA 7/17/2012
By: darrell silva |
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Just wanted to comment on the staff.... I purchased two bikes and while there, the staff was wonderful and very professional. I give the crew a 6 out of 5 stars. Keep up the good work gang!
By: Hugh Grey |
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My bike was stolen from me a little over two years ago and I have been heart broken ever since , I have been on a 1.5 year quest to find a bike that looked similar to mine and have found a couple here and there , however my credit has not been the greatest over the last couple years and has kept me from financing a bike in the past when I have asked a HD dealer to hold a bike on a very short term (due a layaway) I've had them say no and even a couple laugh at me , But not only did your dealer ship say yes your sales lady MARIA bent over backwards to get this done for me , your dealership has a heart and you have healed mine and as my credit gets better everyday you can rest assured that in the future when I do buy that brand new Harley I will be driving all the way from NY to Charleston SC. to buy it from you so in closing I want to say a BIG THANK YOU to your staff and especially MARIA Thank you Tom Bennett By: Tom Bennett |
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After working with lance from sales for the past 2 months i finally pulled the trigger on a 2012 wide glide. Everyone at low country was awesome in the process, and extremely patient with me. I would recommend low country to anyone looking to buy a bike. Thanks for all you time and patience lance. -Anonymous |
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in the past i have heard some bad things about this dealership, but i am glad i found out for myself. what a great feeling i had when i purchase my hog. the experiance was the best i have had. saleman By: orlando rice |
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I was riding last Friday afternoon when my 2010 FLHTCU went into "Limp Mode". I trailered it to Low Country and was immediately written up for service by Ken. He was extremely helpful and assured me the bike would be done as quickly as possible. I received a call yesterday (Tuesday) that the issue was repaired and the bike was ready. Went down to pick it up and it was sitting out front waiting for me. Ken gave me an explanation of what part they replaced and made me a copy of the service bulletin for my records. Any time I stop in, everyone is friendly and helpful. Mike is great in finance...Matt and all parts guys have always been on the ball and very friendly to deal with...always helpful. Dennis in sales goes out of his way to come over and speak to me anytime I come in. I've had my Ultra sinice 11/09 and have never had a complaint with any department at Low Country!
By: Randy Gulick |
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On February 4,2012 my wife and I came to LCHD looking to purchase a HD motorcycle. We have been riding Harley's for over 20 years and this is our first experience at LCHD. Our salesman, Karim was excellent with us and he showed and shared his vast knowledge about the product that we were looking at. We had our minds set on a Street Glide (my second one, my first was a 2007 and so far my favorite Harley),Karim explained all of the new features of this bike to us. Karim also came to the car dealership to pick us up after I sold my car and brought us back to the Harley shop where we decided to purchase the new 2012 Street Glide. The entire staff from sales to financing to the accessories salesperson Karen were all friendly, helpful, and eager to help us. We both are so happy to be on the road again after a two year hiatus and we will always remember the great treatment we were given at LCHD. We will definately recommend LCHD to others and our loyalty will be with LCHD.
Thank all of you at LCHD
Chuck and Melissa McDaniel
By: Chuck McDaniel |
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Kareem did an outstanding job of taking care of me. Great personality and customer friendly.
By: Mark Garrison |
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I sat at work late on a Thursday night, building another dream bike on the HD website. Decided to click the little link for loan qualification. Didnt think about it, until Friday at work. I got an excited call from Kareem telling me I was approved for my new Harley and when would I like to pick it up. I decided I would grab a brother and head down after work. Met up with Kareem and he showed me around the bikes I was looking at. I wondered around the showroom for a while drooling at all the glory. I saw a beautiful black Wide Glide smiling at me. Sure she was stock but the black 103 stuck out of the side just enough to tease me. Then I began to vision our future together on the open road, the changes I could make to her, and the changes she would make for me. Went into the finance department, despite the intrest being a little high for my liking, stretching out the loan a little put her in my budget. The family there stayed late to get everything take care of. As we went home we spent that cold November evening holding eachother. Thanks
-Anonymous |
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Josh was patient and helped us through the process like a pro. Everyone was friendly and knowlagable. Thank you so much Low Country Harley Davidson you have 2 new customers for life.
By: Kristi Drinnon |
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Kareem Pais took great care of me. Loving my new Sportster.
By: Chance Wilson |
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On May 13th I had just started using my bike to commute back and forth to work. I am female so for whatever reason I had just got my nerves worked up for the 20 mile commute, which seems like nothing now. Anyway, in the preceding days my daughter who works at another bike shop offered to put my bike away. When she did, she dumped it, and she dumped it hard. It wasn't light like the bikes she was used to pushing around. At any rate I didn't realize the clutch grip was completely cracked in two, I only observed all the cosmetic damage. So on my way to and then home from work I was having a horrible time shifting. I hadn't learned at that time how to shift without the clutch grip, now I know. So I managed to get to the Harley shop by 6:55 pm. They were shutting it down, but took mercy upon me and took the time to repair my bike so I could ride home safely and with peace of mind. Thumbs up to the crew for helping me. I will be forever thankful as is my family. Thanks A Bunch for Caring. Not everyone would have.
Cyndi
By: Cyndi Hulon |
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guys,ive purchased 3 bikes from your dealership. 2002FXSTDI,2006FLHTCUI that i brought back for service to put a SE103 motor in,and 2008 THUNDER MOUNTAIN FIRESTONE. Great service each bike each time i come in.I have RRP on the last bike and brought in for service and tech found serious engine trouble and instead of having me bring rental back as should have happened I was told i could keep rental for 4 extra days. I cant say enough good things about Dave,Jeremy,and the rental guy. I apologise,but I cant remember his name.THANKS AGAIN GUYS! BRYAN
By: bryan moore |
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I recently purchased a 2012 Night Rod Special from Kareem Pais. Kareem went out of his way to come and pick me up from my house when I didn't have a ride to the store. He was very knowledgeable and helpfull with any questions I had. I will continue to come back to Low Country for all my future Harley needs because of the good experience I had with him as my sales rep.
By: William Coulter |
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"We were extremely pleased with our purchase of a 2010 Iron 883 at Low Country Harley. Dennis was an exceptional salesman and we very much appreciated his effort to get us the deal we wanted. He also answered all of our questions about the bike and even gave a us a few suggestions. He was genuinely pleasant to work with and we hope to deal with him again in the future. The business manager Steve was also a pleasure to work with and made the buying process very smooth and effortless. This experience was probably the most exciting and least stressful purchase we have made. Thank you again!"
By: Justin |
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"I would like to say a "BIG" Thanks to Tripp and all of the service department for always taking good care of my bike anytime it has to be serviced, especially on November 5, 2009. You guys always go the extra mile for me and others and it is very well appreciated. I have been so impressed with you guys since I bought my bike in March 2007 that I made a phone call to the GM, Ron Ard to let him know just how satisfied I was as a customer. Thanks again Tripp for all you do, the mechanics who have worked on my bike, and anyone else who has been involved. I would like to wish all of the employees at LCHD a very Merry Christmas and a Happy New Year. You guys are the "Best"....Thanks again......"
By: James Jay |
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"The service team here is AWESOME!!! I was taking a trip from Jacksonville, FL, and my '03 Sportster 1200 was having some issues. I pulled in on Friday, April 30th, at 5:30pm. There were several bikes in front of me, but after explaining my situation they squeezed my bike in and stayed until almost 8pm working on my bike! They got me back on the road safe and sound and I was able to enjoy the rest of my trip on the bike and make it back to Jacksonville safe and sound. Thank you so much Tripp, Chad, and Scooter, and the rest of the guys who helped me out! You guys make me proud to be a Harley owner!!! "
By: Chad |
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" Great experience. Sales staff treated me great and sold me just the bike I was looking for. Got a slightly used Sportster 1200. Went in right at closing the night before and Steve took the time to answer some questions, find out what I wanted and show me some of the inventory. You're the man. Jess really was great, making sure my buying experience was all it should be, even for a used bike. Thanks, me and the wife had a blast. While waiting on paperwork I filled out a form Rowdy Nites gave me and no fooling won the trip to Sturgis. What a day! New bike and Sturgis. Life's good."
By: Dave |
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"Friendly, efficient and first class service from the entire dealership - no exceptions. A most gratifying and rewarding relationship over the past few weeks, our second year in a row. We look forward to seeing y'all again next Fall. "
By: Craig |
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"I am from Virginia, had given up on ever riding again, brother-in-law texted me a photo of a Fat Boy from Low Country, against my better judgement I went on line to visit their web site. Third picture I looked at I found the bike I had been loking for, a Softail Night Train, I called talked with Kareem and within 5 minutes he had me on my ride,My entire experience with Low Country was outstanding from start to finish, I have never met a better bunch of people, never. If you are looking for a Harley, do yourself a favor and please talk with Kareem, I promise you will not regret it."
By: Donnie |
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"I came into the dealership looking for a specific type of shirt my husband likes to wear when he rides his motorcycle. I spoke with Brenda in the clothing department and she was extremely helpful in finding the perfect shirt. She has gone further with her service by letting me know each time I come into the dealership if another shirt of that type has come in. Many thanks for all your assistance Brenda!!"
By: Diane |
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" I have purchased a number of bikes from LHD and have always had a wonderful experance. Everyone makes me feel like family. Parts and Service always help me to understand what needs to be done and advise me of what is not needed. From the front door to the back door is why I have bought 6 Harley's over the years"
By: Jim |
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"I just wanted to send in a special note for a sales associate. Brenda has my vote for the best at the shop. It is great when a sales associate can remember your name every time you come in. She is always right on the money whether I am buying something for myself or for my wife. I recommend everyone that needs any help to find Brenda."
By: Olin |
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"I wanted to comment on my first experience with the Service Dept. with my new Harley. I came in to have accessories installed and when I arrived and even before I walked into the Service area, I was greeted by the Service Manager, Jeremy, who I have never met and he still somehow knew my name. Because my Harley was very new to me still, I had several questions which he answered, being very professional, personable and courteous. To be greeted this way (also by Matt, Tommy and Waverly in Parts) is over and above my typical experiences and this behavior shows an authentic quality of courtesy, caring and professionalism that creates strong customer loyalty and very high customer satisfaction."
By: John |
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"When I shopped Low Country HD for clothing, Brenda waited on me. She was great! Brenda was friendly from the greeting of hello. She helped me exchange a rain suit and she was so incredibly cordial that our conversation took me to sharing details about the ride that my boyfriend and I were going on that coming weekend. She then helped me pick out chaps and fitted me with the perfect fit. I am new to Charleston and Brenda made me feel comfortable. The experience was really cool. I made a new friend too! "
By: Anna Marie |
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"Kareem was exceptional in the presentation and purchasing process. Dennis finished up on the bike receiving end and did a super job as well. Fletch completed all of the paperwork and details, and did an excellent job. Overall, an outstanding team effort. LCHD should be proud! "
By: Frank |
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